#1 Agent by Dollar Volume & Units-Guilford Brokerage

Since 1985 Susan Santoro has been one of the top-ranked agents in the greater New Haven/Shoreline area. William Pitt Sotheby’s International Realty named her the #1 Agent based on sales in their Guilford brokerage and #2 Companywide! Susan prides herself on her excellent reputation and the personal service she gives buyer & sellers. Susan works directly with many departments at Yale and has a great understanding of the relocation process. Her sellers are thrilled with her proven marketing plan and extraordinary track record. Think of Susan as a magnet bringing buyer and seller together with a personal philosophy of “Real Trust, Real Care in Real Estate”. Susan works very closely with her dedicated team The Susan Santoro Team. These agents are experienced, full time Realtors, which earned the prestigious Top Real Estate award by Iman based on sales. Producing over $82.4+ million in closed sales in 2025. Susan is a Certified Residential Specialist (CRS) which is a designation only held by 4% of Realtors nationally. Susan continues to win many awards yearly including the Connecticut Magazine FIVE STAR Real estate agent award-scoring highest for Overall Satisfaction (featured in CT. Magazine). Susan is an active participant with Juvenile Diabetes Research Foundation, recognized for her outstanding yearly fundraising efforts. She is also a volunteer and The Ronald McDonald House Trees of Hope.

Memberships and Affiliations

New Haven Middlesex, Connecticut and National Associations of Realtors
Greater New Haven, Shoreline, Madison and Quinnipiac Chambers of Commerce
Real Estate Buyer's Agent Council (REBAC) of the National Association of Realtors

Designations and Awards

#1 Agent by Dollar Volume and Units, Guilford Brokerage, 2025
#2 Agent Company-Wide in Units, 2025
#1 Small Real Estate Team by Sides in Connecticut by Real Trends Verified List of America’s Best Real Estate Professionals
#1 Team, Company-Wide in Units, 2025
#6 Agent Company-Wide in Dollar Volume, 2025
Diamond Award winner 2022
#1 Team Company-wide in 2023
Named BEST Real Estate Team 2022-in the New Haven Register’s Best On The Shoreline Readers Poll
Certified Residential Specialist (CRS)
Accredited Buyer Representative (ABR)
New Haven Middlesex Board of Realtors Quarterly Awards, a consistent multi-million dollar producer awarded EVERY quarter since 1989
Voted Best Realtor New Haven County by Advocate Best of New Haven Readers' Poll
Connecticut Magazine's FIVE STAR Real Estate Agent Award - Scoring Highest for Overall Satisfaction (featured in CT Magazine yearly since 2011)
New Haven Living Magazine - voted Best Realtor
Five Star Realtor rating from Fast Expert
Ranked top 8 real estate teams in Connecticut by REAL Trends list of Americas best Real Estate Professionals